Appsuite Partners with TableSafe to Connect Loyalty Marketing and Payments Experience

Appsuite Partners with TableSafe To Connect Loyalty Marketing and Payments Experience

 

Appsuite’s robust portfolio of partner integrations now includes TableSafe,

delivering the restaurant guest experience from beginning to end.

 

Combining Appsuite and TableSafe to Better Serve Your Guests 

With Appsuite and TableSafe, restaurants can provide a safe, secure and convenient payment experience regardless of what method the guest wants to use for payment. Because the TableSafe pay-at-the-table solution is designed specifically to be left with the guest at the end of the meal, the guest has complete control over when and how to pay with EMV credit card, mobile touchless, cash or now gift card through the Appsuite integration.

By making it easy for restaurants to do everything through one comprehensive solution without numerous tech integrations, they can automate processes while improving the guest experience.

 

Increase data to build loyalty 

Appsuite and TableSafe make it easy to reward loyal customers. Guests can quickly and easily provide feedback as well as contact information for follow-on marketing in addition to paying their check all at their own pace from their table.

Feedback surveys gather critical customer insights, so restaurants can make service adjustments to keep guests satisfied and wanting to return time and time again.

 

Boost operational efficiency and generate higher revenues

Giving guests a pay-at-the-table option helps make the entire restaurant run smoothly.  A pay-at-the-table solution saves each server an average of 10 minutes per shift that they can then use to prep for incoming tables and meet guests’ last-minute needs.

When restaurants can transition their guests through each phase of the dining experience and beyond, they boost guest satisfaction and generate more revenue.

Given the current pressure on the restaurant industry, it only makes sense to refine operations and improve efficiency in every possible way and making the most of your existing restaurant POS can be one of those ways.

The Appsuite and TableSafe integration syncs with MICROS and allows restaurants to build the complete dining experience for guests while simultaneously bolstering marketing efforts and decreasing dependency on the limited staff available.

 

Learn more about the TableSafe Advantage

TableSafe is the only mobile pay-at-the-table solution that is designed to be left at the table at the end of the meal for a safer and more elegant guest experience. TableSafe is integrated with Appsuite Gift Cards as well as both the MICROS 3700 and Simphony Cloud POS systems.

The Next Generation of Appsuite: Powering Restaurant Growth Through Technology

The Next Generation of Appsuite: Powering Restaurant Growth Through Technology

 

Appsuite Offers POS Integration Designed For Your Success

 

Chicago, Illinois – (May 13, 2021) – Appsuite continues to elevate the Restaurant Technology Industry with the release of its next generation of 2.0 apps. The user-friendly interface is equipped with the ability to integrate to a restaurant’s website, as well as run natively on iOS and Android.

 

“We pride ourselves on our culture of innovation and customer centric unified solutions.  Our latest release of our next generation 2.0 apps and online ordering advancements are a strong example of how we constantly challenge ourselves to use technology to simplify the customer experience and stay ahead of the competition!” – James Daleen, CEO and Chairman of Appsuite

 

Through this next generation of technology, Appsuite’s Integrated Order Management System (OMS) pairs seamlessly with a restaurant’s POS system, allowing online orders to complement an in-store workflow with complete synchronization to POS prices and menu. Appsuite’s online ordering encourages fulfillment of immediate and future orders, along with a user-friendly guest experience that keeps customers coming back for more.

 

This new version of Appsuite’s software boasts support for more than 2 dozen unique order method capabilities, which include, but are not limited to, pickup, delivery, curbside, stadium seating,  dockside, room service, and many more. Businesses are able to select which options are appropriate for them and then they can personalize the parameters by individual order methods for hours of operation, payment options, minimum purchase amount, checkout fields and order lead time. 

 

Appsuite has also added support for popular digital wallet options like Apple Pay and Google Pay. Finally, there are new convenient features for menu options such as combo meals, allergens, nutrition information, and enhanced image management.

 

POS Integrated Ordering components can include 3rd Party Delivery, In-House Delivery, Mobile  and Web Apps, Call Center Support, Cloud Printing, Caller ID Phone-In Order Support  

 

About Appsuite

Appsuite seeks to understand the needs of restaurants and provide their partners with tools to reach and maintain customers through their best-in-class technology platform. What began as a simple mobile app to display menus and restaurant information, has evolved into a full-scale customer relationship management solution. Learn more about Appsuite at: www.appsuitecrm.com/.

Kettlemans Bagel Revamps the Contactless Ordering Experience with the Help of Oracle Food and Beverage, Appsuite, and Bluedot Copy

Kettlemans Bagel Revamps the Contactless Ordering Experience with the Help of Oracle Food and Beverage, Appsuite, and Bluedot.

 

Say hello to the future of contactless dining. A Canadian food chain enlists the restaurant industry’s best software companies to improve the quick-service restaurant model.

 

Like many in the food and beverage industry, Canadian bagel chain, Kettlemans Bagel, has been privy to the challenges that the COVID-19 pandemic has brought within the past year.

 

Beyond the changing needs of the pandemic, the continued challenge of providing customers with a seamless dining experience through upgraded ordering technology is an issue that is at the forefront of the restaurant industry.

 

With the help of Oracle Food and Beverage, Kettlemans has implemented integrated systems for online ordering and contactless payments into its new Oracle MICROS Simphony Point-of-Sale (POS) system.

 

The integration required an introduction of members of Oracle PartnerNetwork (OPN) to help implement these solutions. Kettlemans was connected with Appsuite, a leading provider of restaurant CRM solutions, and Bluedot, an award-winning location platform embedded into a mobile app, to work together and create a streamlined integrated experience that starts from a user’s phone.

 

How It Works

After an order is placed online using Appsuite’s solution, Bluedot’s location and arrival detection software give customers the ability to bypass both the order box and the payment window, heading straight to the pick-up window.

 

This hyper-accurate geofencing will not only allow Kettlemans’ to more efficiently sequence orders in the drive-thru, but help kitchen staff prioritize orders and deliver fresh and ready menu items, such as their renowned Montreal-style wood-fired bagels, for mobile orders placed through Appsuite’s solution.

 

“This collaboration is integral in spearheading the new wave of quick-service restaurants. By utilizing our software in conjunction with Oracle and Bluedot, we are able to transform the customer experience and help restaurants in their time of need,” stated Jim Daleen, CEO of Appsuite. “Addressing the needs of our clients and working on processes with our partners helps us evolve the restaurant business model and allows us to integrate new features and products that are inevitable within the industry.”

 

“Logistics is the new customer engagement. Oftentimes mobile ordering and last touch are the only two chances to interact with a customer. The ability to improve these experiences across online and offline redefines how restaurant operators can serve their customers,” stated Emil Davityan, CEO of Bluedot. “We’re excited to partner with Appsuite and Oracle to deliver these solutions.”

 

This relationship is part of the larger effort to continue the conversation of digital-based technology within the food and beverage industry.

 

About Appsuite

Appsuite is the leading provider of Restaurant CRM solutions for the food and beverage industry. Their platform offers market-ready technology that successfully increases customer frequency through customer loyalty, rewards, and multi-channel marketing (email, Facebook, Twitter, mobile app push, and SMS), resulting in increased sales revenue. Learn more about Appsuite at www.appsuitecrm.com/.

 

About Oracle Food & Beverage

Oracle Food and Beverage, formerly MICROS, brings 40 years of experience in providing software and hardware solutions to restaurants, bars, pubs, clubs, coffee shops, cafes, stadiums, and theme parks. Thousands of operators, both large and small, around the world are using Oracle technology to deliver exceptional guest experiences, maximize sales, and reduce running costs.

 

About Bluedot

Bluedot’s award-winning location technology for QSRs and restaurants powers contactless mobile order pick-up for curbside or in-store, drive-thru efficiency, gamified AR experiences, and location-based loyalty programs. Learn more about Bluedot at bluedot.io.

 

About Kettlemans Bagel

Founder and Montreal native Craig Buckley opened the first store in Ottawa in August of 1993. When he started the business, he simply wanted to make the best bagels. Rolling, kettling, and baking traditional Montreal-style bagels in a wood-burning oven using hand-picked hardwood, and maintaining an unwavering commitment to the traditional quality of the food. Learn more about Kettlemans Bagel at www.kettlemansbagels.ca/.

 

Kettlemans Bagel Revamps the Contactless Ordering Experience with the Help of Oracle Food and Beverage, Appsuite, and Bluedot

Kettlemans Bagel Revamps the Contactless Ordering Experience with the Help of Oracle Food and Beverage, Appsuite, and Bluedot.

 

Say hello to the future of contactless dining. A Canadian food chain enlists the restaurant industry’s best software companies to improve the quick-service restaurant model.

 

Like many in the food and beverage industry, Canadian bagel chain, Kettlemans Bagel, has been privy to the challenges that the COVID-19 pandemic has brought within the past year.

 

Beyond the changing needs of the pandemic, the continued challenge of providing customers with a seamless dining experience through upgraded ordering technology is an issue that is at the forefront of the restaurant industry.

 

With the help of Oracle Food and Beverage, Kettlemans has implemented integrated systems for online ordering and contactless payments into its new Oracle MICROS Simphony Point-of-Sale (POS) system.

 

The integration required an introduction of members of Oracle PartnerNetwork (OPN) to help implement these solutions. Kettlemans was connected with Appsuite, a leading provider of restaurant CRM solutions, and Bluedot, an award-winning location platform embedded into a mobile app, to work together and create a streamlined integrated experience that starts from a user’s phone.

 

How It Works

After an order is placed online using Appsuite’s solution, Bluedot’s location and arrival detection software give customers the ability to bypass both the order box and the payment window, heading straight to the pick-up window.

 

This hyper-accurate geofencing will not only allow Kettlemans’ to more efficiently sequence orders in the drive-thru, but help kitchen staff prioritize orders and deliver fresh and ready menu items, such as their renowned Montreal-style wood-fired bagels, for mobile orders placed through Appsuite’s solution.

 

“This collaboration is integral in spearheading the new wave of quick-service restaurants. By utilizing our software in conjunction with Oracle and Bluedot, we are able to transform the customer experience and help restaurants in their time of need,” stated Jim Daleen, CEO of Appsuite. “Addressing the needs of our clients and working on processes with our partners helps us evolve the restaurant business model and allows us to integrate new features and products that are inevitable within the industry.”

 

“Logistics is the new customer engagement. Oftentimes mobile ordering and last touch are the only two chances to interact with a customer. The ability to improve these experiences across online and offline redefines how restaurant operators can serve their customers,” stated Emil Davityan, CEO of Bluedot. “We’re excited to partner with Appsuite and Oracle to deliver these solutions.”

 

This relationship is part of the larger effort to continue the conversation of digital-based technology within the food and beverage industry.

 

About Appsuite

Appsuite is the leading provider of Restaurant CRM solutions for the food and beverage industry. Their platform offers market-ready technology that successfully increases customer frequency through customer loyalty, rewards, and multi-channel marketing (email, Facebook, Twitter, mobile app push, and SMS), resulting in increased sales revenue. Learn more about Appsuite at www.appsuitecrm.com/.

 

About Oracle Food & Beverage

Oracle Food and Beverage, formerly MICROS, brings 40 years of experience in providing software and hardware solutions to restaurants, bars, pubs, clubs, coffee shops, cafes, stadiums, and theme parks. Thousands of operators, both large and small, around the world are using Oracle technology to deliver exceptional guest experiences, maximize sales, and reduce running costs.

 

About Bluedot

Bluedot’s award-winning location technology for QSRs and restaurants powers contactless mobile order pick-up for curbside or in-store, drive-thru efficiency, gamified AR experiences, and location-based loyalty programs. Learn more about Bluedot at bluedot.io.

 

About Kettlemans Bagel

Founder and Montreal native Craig Buckley opened the first store in Ottawa in August of 1993. When he started the business, he simply wanted to make the best bagels. Rolling, kettling, and baking traditional Montreal-style bagels in a wood-burning oven using hand-picked hardwood, and maintaining an unwavering commitment to the traditional quality of the food. Learn more about Kettlemans Bagel at www.kettlemansbagels.ca/.

 

Oracle Food and Beverage Virtual Connect: A Conversation on Omni-Channel Customer Engagement

Oracle Food and Beverage Virtual Connect: A Conversation on Omni-Channel Customer Engagement.

 

What it Takes to Build the Ultimate Connected Experience with Appsuite and Global Brands Limited.

 

Lake Geneva, Wisconsin – (April 23, 2021) – This spring, Oracle Food and Beverage is hosting a virtual event focusing on growth strategies, mobile and off-premises, and customer perspectives in the food and beverage industry. The three-day virtual event will feature technology strategies that drive growth in the industry today, as well as the latest innovations across Oracle’s product portfolio. The conference will connect some of the businesses’ most innovative minds through an opportunity to share experiences and inventive techniques. 

 

Along with Oracle, Appsuite, a leading provider of CRM solutions for the food and beverage industry and a member of Oracle PartnerNetwork (OPN), will join the stage with Global Brands Limited, a leading quick-service restaurant company in the Caribbean, for a discussion on the benefits of omnichannel customer engagement and what it takes to build the ultimate connected experience. The conversation will take place on April 28, 2021 from 10:00 a.m. – 10:30 a.m.

 

WHO: Carlos Ramos, Senior Manager of Oracle Food and Beverage, Anthony Sabga-Aboud, Director of Global Brands Limited, and James Daleen, Chairman and CEO of AppSuite. 

WHAT: Oracle Food and Beverage Virtual Connect

WHEN: April 27, 2021 –  April 29, 2021

WHERE: Virtual, Registration is Open Today!

 

“Appsuite is proud to be part of this exciting project with Oracle and Global Brands. Anthony Sabga-Aboud, Director of Global Brands Limited, has created a dynamic rapidly growing multi-concept group of leading brands across the Caribbean. Anthony had an older POS and loyalty solution he ran for over 15 years that had run out of gas.  He was looking to take his group into the future with a modern nimble cloud based solution.  

 

Anthony’s requirements were demanding and included supporting multiple countries, multiple currencies, multiple concepts, and multiple service types that range from full-service to QSR.  We were required to support these requirements while maintaining the brand identity of each concept with his loyal customers.  Appsuite and Oracle were able to satisfy all of these requirements by deploying our integrated cloud solutions (Appsuite Cloud CRM and Oracle MICROS Simphony POS).  

 

We now have a seamless unified guest experience that leverages the benefits of having a single view of the customer across all brands but maintains the brand identity of each of Anthony’s concepts.  Whether the guest is coming into the restaurant in person, ordering via our mobile app we created for him the experience fast, pleasant, and unified, mission accomplished!” – James Daleen, Chairman and CEO of Appsuite

 

About Appsuite

Appsuite is the leading provider of Restaurant CRM solutions for the food and beverage industry. Their platform offers market-ready technology that successfully increases customer frequency through customer loyalty, rewards, and multi-channel marketing (email, Facebook, Twitter, mobile app push, and SMS), resulting in increased sales revenue. Learn more about Appsuite at www.appsuitecrm.com/. 

 

About Global Brands

Global Brands Limited is a leading quick-service restaurant [QSR] company in the Caribbean. To date, Global Brands Limited operates in more than 125 locations in three countries. The QSR company is responsible for brands like Pizza Boys, Church’s Chicken, Rituals Coffee House, Wok ’n Roll, Donut Boys, Rituals Sushi and V.I.P. Flyers’ Club. 

 

About Oracle Food & Beverage

Oracle Food and Beverage, formerly MICROS, brings 40 years of experience in providing software and hardware solutions to restaurants, bars, pubs, clubs, coffee shops, cafes, stadiums, and theme parks. Thousands of operators, both large and small, around the world are using Oracle technology to deliver exceptional guest experiences, maximize sales, and reduce running costs.

 

About Oracle

Oracle offers suites of integrated applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at oracle.com.

 

Trademarks

Oracle and Java are registered trademarks of Oracle Corporation.

Appsuite and North Country Business Products Fuel Cloud Kitchen Growth

Appsuite and North Country Business Products Partner Up to Fuel Expansion for Cloud Kitchens

Appsuite is excited to announce its partnership with North Country Business Products (NCBP), one of the country’s largest POS solutions providers. 

The Future of Dine-In Cloud Kitchens

The partnership offers a mutually beneficial relationship as the Coronavirus pandemic looms over the hospitality industry. Both companies plan to use their unique services to create better-integrated solutions that drive revenue growth and customer retention. 

Appsuite’s online ordering and gift card services allow NCBP’s clients to prosper in a time where strict guidelines and restrictions continue to keep customers away. Being proactive in their clients’ current predicament and offering solutions to proper social distancing provides business owners with alternative ways of reaching their target markets. 

“I couldn’t be more excited about the impact our partnership with NCBP will make with restaurants and hotels who need to grow sales. Our Oracle/Micros integrated solutions for online ordering, gift cards, loyalty, and delivery are exactly what customers need,” stated Jim Daleen, Chairman and CEO of Appsuite. “In this COVID-challenged time we live in, we’ve already seen an immediate impact with many customers who’ve implemented the Appsuite-NCBP products!” 

With the future of in-store businesses ever-changing, Appsuite and North Country Business Products partnership offers an innovative, streamlined solution that continues to support and empower business owners in times of uncertainty. 

Supporting Growth in the Hospitality Industry With the Help of A New Professional Service Manager.

Supporting Growth in the Hospitality Industry With the Help of A New Professional Service Manager.

Appsuite Welcomes Professional Services Manager, Toy Peterson to its team.

Appsuite continues to help growth in the hospitality industry by welcoming Toy Peterson as its new Professional Services Manager. 

Founded in 2010, Appsuite began as a simple web and app offering to provide menus and restaurant information. Today, the company has evolved into a full-scale customer relationship management solution that actively creates best-in-class technology to power restaurant growth. Appsuite’s partnership with POS integration software, Oracle Food and Beverage, and key POS player Maitre’D provides a seamless experience for restaurant owners.

“Toy’s leadership, enthusiasm, and experience are exactly what we’ve been looking for. She fits perfectly into our dynamic and the diverse culture we have at Appsuite. I am proud to have her on our team!” – James Daleen, Appsuite Chairman and CEO

Peterson joins the Appsuite team with more than 10 years of project management experience. Her dynamic career spans across Asia and North America. The former Project Manager, Help Desk Manager, and Service Delivery Manager has served in managerial positions for respected companies like Merchant Link, Del Monte Foods Inc., Hewlett Packard Enterprise, The World Bank, and NASA.  

Peterson has extensive experience leading project strategy development and management, coordinating and implementing recovery projects, overseeing Tier III Work Service and other international teams, developing preliminary Integrated Transition and Transformation plans, and providing and executing exemplary customer service.  

Most recently, the University of Maryland alumnus served as Customer Success Project Manager at HumanTouch, LLC, a privately-held company that provides solutions for cybersecurity, infrastructure engineering, operations management, solutions engineering, strategy, modernization, and more. Here, she focused on business analysis, workforce management, and training and quality assurance. 

“I have prepared for this over the last 24 years. Taking everything I have learned, to one day find my dream job is like being a kid on Christmas morning and getting the one thing you really wanted. Appsuite is my everything, and I’m so excited to be a part of what will be one of the best years ever and looking forward to many more!” – Toy Peterson, Professional Services Manager

Kettlemans Bagel Revamps the Contactless Ordering Experience with the Help of Oracle Food and Beverage, Appsuite, and Bluedot

Kettlemans Bagel Revamps the Contactless Ordering Experience with the Help of Oracle Food and Beverage, Appsuite, and Bluedot

Say hello to the future of contactless dining. A Canadian food chain enlists the restaurant industry’s best software companies to improve the quick-service restaurant model.

 

Like many in the food and beverage industry, Canadian bagel chain, Kettlemans Bagel, has been privy to the challenges that the COVID-19 pandemic has brought within the past year. 


Beyond the changing needs of the pandemic, the continued challenge of providing customers with a seamless dining experience through upgraded ordering technology is an issue that is at the forefront of the restaurant industry.

 

With the help of Oracle Food and Beverage, Kettlemans has implemented integrated systems for online ordering and contactless payments into its new Oracle MICROS Simphony Point-of-Sale (POS) system.

 

The integration required an introduction of members of Oracle PartnerNetwork (OPN) to help implement these solutions. Kettlemans was connected with Appsuite, a leading provider of restaurant CRM solutions, and Bluedot, an award-winning location platform embedded into a mobile app, to work together and create a streamlined integrated experience that starts from a user’s phone. 

 

How It Works

 

After an order is placed online using Appsuite’s solution, Bluedot’s location and arrival detection software give customers the ability to bypass both the order box and the payment window, heading straight to the pick-up window. 

 

This hyper-accurate geofencing will not only allow Kettlemans’ to more efficiently sequence orders in the drive-thru, but help kitchen staff prioritize orders and deliver fresh and ready menu items, such as their renowned Montreal-style wood-fired bagels, for mobile orders placed through Appsuite’s solution.

“This collaboration is integral in spearheading the new wave of quick-service restaurants. By utilizing our software in conjunction with Oracle and Bluedot, we are able to transform the customer experience and help restaurants in their time of need,” stated Jim Daleen, CEO of Appsuite. “Addressing the needs of our clients and working on processes with our partners helps us evolve the restaurant business model and allows us to integrate new features and products that are inevitable within the industry.” 

 

“Logistics is the new customer engagement. Oftentimes mobile ordering and last touch are the only two chances to interact with a customer. The ability to improve these experiences across online and offline redefines how restaurant operators can serve their customers,” stated Emil Davityan, CEO of Bluedot. “We’re excited to partner with Appsuite and Oracle to deliver these solutions.”


This relationship is part of the larger effort to continue the conversation of digital-based technology within the food and beverage industry.