Frequently Asked Questions

Platform

What POS systems are supported?

Appsuite currently partners with Oracle and PayFacto. New integrations are always considered.

Is API integration available?

Appsuite offers a complete catalog of APIs that support every facet of our solution. For more information, please reach out to [email protected]

Which payment gateways can be used?

Appsuite works with dozens of payment gateways. If yours is not one of them, new implementation is something we do well.

Does Appsuite support native apps?

Yes. Appsuite can provide branded native apps for iOS and Android devices.

Scope

What businesses use Appsuite solutions?

Appsuite serves the hospitality, entertainment, and food & beverage industries, including schools and corporate dining programs. The flexibility of our offering allows tailored solutions
for specific needs.

Do Appsuite solutions support more than one language?

Designed as a multilingual solution, Appsuite supports nearly 200 different languages and dialects.

How much do Appsuite solutions cost?

Appsuite modular solutions are offered with flexible, affordable
a la carte pricing so clients only pay for what they need. For more information, please reach out to [email protected]

Are solutions available outside the us?

With over 500 locations and more added daily, Appsuite serves clients all over the globe. To discuss opportunities in your region, please reach out to [email protected]

Partners

What is an Appsuite partner?

In addition to our Customer Partners, Appsuite develops relationships with resellers, POS industry leaders and service providers who support business in the segments we serve. See our network here.

How can I become an appsuite partner?

If you are interested in reselling the Appsuite solution to your customers, please reach out to us at [email protected].

Products

Does Appsuite work with delivery services?

Appsuite is currently partnered with DoorDash and working aggressively on additional integrations. Alternatively, the Appsuite delivery module allows businesses to manage their own delivery operations with ease.

Can Appsuite support migration of existing gift card programs?

Certainly. Appsuite provides easy migration of gift cards from a previous vendor and offers virtual and physical gift and loaded balance card solutions with easy redemption and loyalty integration.

How can I use Appsuite to market to my customers?

Appsuite has an automated multi-channel campaign engine that allows you to reach out to different segments of your customer base easily and strategically.

What types of online ordering are available with Appsuite?

“Out of the box,” Appsuite supports POS integrated and non-integrated pickup, delivery, curbside, and tableside ordering. These can easily be configured to support other methods of ordering with requirements like room or seat delivery.

Are surveys supported with Appsuite?

Yes. Appsuite enables business to receive real-time feedback through spending triggered surveys, allowing critical feedback for improvement and customer relationship management.

Can Appsuite help with in-house delivery operations?

Appsuite uses POS integration for streamlining the logistics of in-house delivery as well as driver management with efficient routing and tracking for more on-time deliveries.

What type of reporting does Appsuite provide?

Appsuite grants access to over a dozen standard reports with
frequent additions. Should you need more powerful or customized reporting, Appsuite offers access to our data cubes of in-depth transactional data.

Does Appsuite have a solution for building a loyalty rewards program?

Appsuite has a best in industry loyalty program solution, allowing you to engage and reward your best customers.