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One simple online experience to build a multi-concept order while maintaining brand identity.
Appsuite’s solution provides structure to the entire order, pickup, and delivery process.
The solution is enabled by clear messaging, intuitive design.
The solution is seamlessly connected to the Oracle Simphony point of sale system and supports a unified customer experience at every channel (Kiosk, Workstation, Mobile app, Web app, and call-in).
Each of the unique dining concepts have different menu items, prices, fees, taxes, and item availability
Customer order presented to the customer as one ticket while behind the scenes each concept receives a separate ticket for the items on the order pertaining to them.
Whether the customer is at the kiosk, counter, curbside, website, or app they experience the same unified presentation of the menu along with ubiquitous access to member services, gift, loyalty, and payments at every channel.
Appsuite provides operational clarity for handling multi-channel ordering across every method including; onsite, pickup, curbside, and delivery orders.
