Last Updated: August 6, 2025
At Appsuite, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including loyalty programs, gift cards, and online ordering, provided through participating restaurants.
1. Information We Collect
We collect information in the following ways:
- Information You May Provide Directly
- Personal Information: Name, email address, phone number, date of birth, delivery address, and payment information. Note: some information may be configured as optional or not required for certain services depending on the program.
- Account Credentials: Usernames, passwords, and or login tokens associated with Appsuite-managed accounts.
- Customer Interaction Data: Support inquiries, survey respones, and or feedback submitted through our systems.
- Information Collected Automatically
- Device & Usage Data: IP address, browser type, operating system, device type, location data, access times, and referring URLs.
- Transaction History: Purchases, loyalty points, redemptions, and gift card usage across participating restaurant locations.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To enable and manage loyalty, gift card, and online ordering services.
- To personalize your experience, including offers and promotions based on your activity.
- To communicate with you regarding orders, promotions, account updates, or support issues.
- To improve our services and troubleshoot performance issues.
- To comply with legal obligations and prevent fraudulent activity.
- To detect, investigate and prevent fraud and abuse.
- To process and track customer orders and purchases.
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Participating Businesses: To fulfill your orders, track loyalty points, and process gift card transactions.
- Service Providers: Third-party vendors that support payment processing, data hosting, analytics, and customer support. These third-party vendors are contractually obligated to safeguard your data and comply with privacy laws.
- Legal Authorities: If required by law, regulation, or court order.
4. Data Security
We use industry-standard security measures to protect your data, including encryption, firewalls, and secure access controls. However, no system is 100% secure. Please use strong passwords and safeguard your login credentials.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access, update, or delete your personal data.
- Opt-out of promotional communications at any time.
- Request a copy of the information we hold about you.
- Withdraw consent (where applicable)
To exercise your rights, contact us at: privacy@appsuitecrm.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality and understand user behavior. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for children under the age of 13. Our services should not be used by persons who do not meet any local age restrictions for our services. We do not knowingly collect personal information from children without parental consent. Participating restaurants may have additional age restrictions for their program. Please consult their website for more information.
8. International Users
If you are accessing our services from outside the United States, your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.
9. Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, to comply with legal and regulatory requirements and resolve disputes and enforce agreements. All records may be retained for at least six years for compliance purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will indicate the most recent changes. Continued use of our services after changes are posted signifies your acceptance.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Appsuite, Inc.
Email: privacy@appsuitecrm.com
Website: www.appsuitecrm.com