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Oracle Food and Beverage Virtual Connect: A Conversation on Omni-Channel Customer Engagement.


What it Takes to Build the Ultimate Connected Experience with Appsuite and Global Brands Limited.


Lake Geneva, Wisconsin – (April 23, 2021) – This spring, Oracle Food and Beverage is hosting a virtual event focusing on growth strategies, mobile and off-premises, and customer perspectives in the food and beverage industry. The three-day virtual event will feature technology strategies that drive growth in the industry today, as well as the latest innovations across Oracle’s product portfolio. The conference will connect some of the businesses’ most innovative minds through an opportunity to share experiences and inventive techniques. 


Along with Oracle, Appsuite, a leading provider of CRM solutions for the food and beverage industry and a member of Oracle PartnerNetwork (OPN), will join the stage with Global Brands Limited, a leading quick-service restaurant company in the Caribbean, for a discussion on the benefits of omnichannel customer engagement and what it takes to build the ultimate connected experience. The conversation will take place on April 28, 2021 from 10:00 a.m. – 10:30 a.m.


WHO: Carlos Ramos, Senior Manager of Oracle Food and Beverage, Anthony Sabga-Aboud, Director of Global Brands Limited, and James Daleen, Chairman and CEO of AppSuite. 

WHAT: Oracle Food and Beverage Virtual Connect

WHEN: April 27, 2021 –  April 29, 2021

WHERE: Virtual, Registration is Open Today!


“Appsuite is proud to be part of this exciting project with Oracle and Global Brands. Anthony Sabga-Aboud, Director of Global Brands Limited, has created a dynamic rapidly growing multi-concept group of leading brands across the Caribbean. Anthony had an older POS and loyalty solution he ran for over 15 years that had run out of gas.  He was looking to take his group into the future with a modern nimble cloud based solution.  


Anthony’s requirements were demanding and included supporting multiple countries, multiple currencies, multiple concepts, and multiple service types that range from full-service to QSR.  We were required to support these requirements while maintaining the brand identity of each concept with his loyal customers.  Appsuite and Oracle were able to satisfy all of these requirements by deploying our integrated cloud solutions (Appsuite Cloud CRM and Oracle MICROS Simphony POS).  


We now have a seamless unified guest experience that leverages the benefits of having a single view of the customer across all brands but maintains the brand identity of each of Anthony’s concepts.  Whether the guest is coming into the restaurant in person, ordering via our mobile app we created for him the experience fast, pleasant, and unified, mission accomplished!” – James Daleen, Chairman and CEO of Appsuite


About Appsuite

Appsuite is the leading provider of Restaurant CRM solutions for the food and beverage industry. Their platform offers market-ready technology that successfully increases customer frequency through customer loyalty, rewards, and multi-channel marketing (email, Facebook, Twitter, mobile app push, and SMS), resulting in increased sales revenue. Learn more about Appsuite at 


About Global Brands

Global Brands Limited is a leading quick-service restaurant [QSR] company in the Caribbean. To date, Global Brands Limited operates in more than 125 locations in three countries. The QSR company is responsible for brands like Pizza Boys, Church’s Chicken, Rituals Coffee House, Wok ’n Roll, Donut Boys, Rituals Sushi and V.I.P. Flyers’ Club. 


About Oracle Food & Beverage

Oracle Food and Beverage, formerly MICROS, brings 40 years of experience in providing software and hardware solutions to restaurants, bars, pubs, clubs, coffee shops, cafes, stadiums, and theme parks. Thousands of operators, both large and small, around the world are using Oracle technology to deliver exceptional guest experiences, maximize sales, and reduce running costs.


About Oracle

Oracle offers suites of integrated applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at



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